We want to give you the best possible service. However, if at any point you become unhappy or concerned about the service, I have provided then you should inform us immediately so that we can do our best to resolve the problem.
If you would like to make a formal complaint, then you can read our full complaints procedure. Making a complaint will not affect how we handle your case.
What to do if we cannot resolve your complaint.
The Solicitors Regulation Authority can help if you are concerned about our behaviour. This could be for things like dishonesty, taking or losing your money or treating you unfairly because of your age, a disability or other characteristic.
Visit their website to see how you can raise your concerns with the Solicitors Regulation Authority.